| Name |
What it covers |
Why is it good for you? |
| APQP: Advanced Product Quality
Planning |
How do you introduce a new product without risking
your business or creating unnecessary risk for your
customer. |
The world belongs to those organizations which can
rapidly and safely introduce new products. |
| FMEA: Failure Mode and Effects Analysis |
How to analyze a design or a production process to
identify and communicate aspects which have a high risk of failure
so management can act. |
We all face risk in what we do, but management
sometimes has trouble identifying the extent of the risk as they
make complex decisions (Challenger, Columbia) |
| MSA: Measurement system analysis |
How you determine how much error is present in a
measurement system including operators. |
There is always some error in every measurement, but
you need to decide determine if it is acceptable or you need to buy
better instruments/train people. |
| PPAP: Production part approval process |
A formal process for showing your customer that you
can make their parts. It gives them the data they need to
force you to provide the same (or better) quality forever |
First can the supplier do their job? Prove it
with the PPAP information.
Second, prevent "bait and
switch" |
| SPC: Statistical process control |
An excellent and reasonably readable reference on
shop-floor statistics: X Bar R charts, etc. |
There are lots of statistical references out, this
is pretty readable and clear. |
| 8D: Ford 8 Disciplines problem resolution tool |
The Ford originated process for solving reasonably
major problems. It presents 8 steps to success |
A good problem-solving system for big issues, too
expensive to use for little stuff. |
